1. Subscriptions paid on the web
You may ask for a full refund within 7 days of your most recent payment, provided you have not used paid features during that period. After 7 days, the payment is not refundable. Cancelling prevents future charges.
2. Lifetime (one-time payment)
You may ask for a full refund within 14 days of the purchase if you have not used paid features. After 14 days, the purchase is not refundable.
3. Purchases made in the App Store or on Google Play
Purchases made in the mobile application are billed by Apple or Google. Refunds for these purchases are handled by the store, under its own rules. We cannot refund them ourselves.
4. How to ask
Write to [email protected] with the email address of your account and the reference of the transaction. Refunds are sent back to the original payment method within 5 to 10 business days.